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Privacy Notice (KVKK)

Last updated: 30.09.2026 · Version 3

The Turkish version of this text is legally binding; this translation is for information only.

This notice has been prepared under Article 10 of the Turkish Personal Data Protection Law No. 6698 (“KVKK”) to inform you about the personal data processed by DENİZ MATBAACILIK OFSET REKLAMCILIK YAYIN PAZARLAMA TURİZM YATIRIMLARI İNŞ. TAAH. TİC. İTH. İHR. LTD. ŞTİ. (“Deniz Matbaa”), as data controller, through the denizmatbaa.com website, our WhatsApp line and our workshop.

1. Data controller

  • Company: DENİZ MATBAACILIK OFSET REKLAMCILIK YAYIN PAZARLAMA TURİZM YATIRIMLARI İNŞ. TAAH. TİC. İTH. İHR. LTD. ŞTİ.
  • Address: Konuksever Mah. Kızılırmak Cad. A Blok No: 135 A/A Muratpaşa / Antalya
  • Tax office / no: Kurumlar V.D. / 2910083325
  • MERSIS no: 0291008332500014
  • Email: denizmatbaa@gmail.com
  • Phone / WhatsApp: 0542 271 19 04
  • Web: denizmatbaa.com

2. Personal data we process

  • Identity: name and surname; Turkish ID number if you request an individual invoice.
  • Contact: email address, phone number, delivery and billing address.
  • Customer transactions: order, cart, payment and invoice records, order notes, support messages.
  • Financial: billing details (for companies: company name, tax office and number), payment amount and result. Your card details are entered only on the secure page of the payment institution PayTR; Deniz Matbaa does not see or store your card number.
  • Print files: the design files you upload for printing and the information they contain (e.g. the name and contact details on a business card).
  • Transaction security: IP address, browser information, session records, an irreversible hash of your password (the password itself is not stored).
  • Marketing: your communication preference, only if you give consent.
  • Smart Print and Digital Invitation: information members publish on their own profile and invitation pages (the member is the data controller for this information; Deniz Matbaa provides hosting); names, phone numbers, e-mail addresses and messages visitors leave through the contact form, RSVP and guestbook on these pages (shared only with the page owner); anonymous counting of page visits (no raw IP address or cookies are stored, only a one-way digest that changes every day).

Trade reseller application (fason.denizmatbaa.com): company name, contact person, phone, e-mail, tax office and tax / ID number, billing and delivery address, business sector, invoice type; tax certificate and (if uploaded) signature circular. This data is processed to review the application, to conclude and perform the contract, for invoicing and to meet tax obligations (KVKK Art. 5/2-c, 5/2-ç).

3. Purposes of processing

  • creating and managing your member account,
  • receiving your order, checking the print file, production, packaging and delivery,
  • collecting payment, issuing invoices and keeping accounting records,
  • informing you about your order status and answering requests and complaints,
  • fulfilling obligations under distance contract, tax and commercial legislation,
  • ensuring site and account security and preventing misuse,
  • sending campaigns and news, only if you consent.

4. Collection method and legal grounds

Your personal data is collected electronically or physically through the membership, order, payment and contact forms on our website, the file upload area, WhatsApp, email, phone and in person at our workshop. Processing is based on the following legal grounds under KVKK Art. 5/2:

  • it is directly related to the conclusion or performance of a contract (membership, order, production, delivery) — Art. 5/2 (c),
  • it is necessary to fulfil our legal obligations (invoices, tax records, distance sales records) — Art. 5/2 (ç),
  • it is necessary to establish, exercise or protect a right (evidence in case of dispute) — Art. 5/2 (e),
  • our legitimate interest, provided it does not harm your fundamental rights and freedoms (site security, preventing misuse) — Art. 5/2 (f).

Commercial electronic messages are sent only on the basis of your consent under Law No. 6563; not giving consent does not prevent you from using any of our services.

5. Recipients

Your personal data is shared only to the extent necessary for the purposes above; it is never sold or rented for commercial purposes:

  • Payment institution (PayTR): collecting card payments and preventing fraud,
  • E-invoice / accounting service (BizimHesap) and our accountant: issuing invoices and statutory records,
  • Courier companies: delivering your order to your address (name, phone, address),
  • Hosting and email service providers: running the site and sending order notifications,
  • Authorised public authorities and courts: where required by law.

If you choose to contact us via WhatsApp or email services whose servers are located abroad, those messages are processed on the provider’s infrastructure; using these channels is your choice and is not required to order through our website.

6. Retention

Order, payment and invoice records are kept for the period required by tax and commercial legislation (as a rule 10 years). Distance contract and consent records are kept for the period required by the relevant legislation. Print files are kept for a reasonable period for possible reprints and complaints and are deleted afterwards. Membership data is kept for the duration of your membership, and your marketing consent until you withdraw it. Digital invitations go offline 6 months after they are created; 7 days after expiry, the invitation’s RSVP replies, guest list, guestbook messages, photo and WhatsApp number are permanently deleted. Photos not used on Smart Print and invitation pages (uploaded but not published, or replaced) are not kept and are deleted automatically shortly afterwards. Data whose retention period has expired is deleted, destroyed or anonymised.

Trade reseller details and documents are kept for the duration of the reseller relationship and for 10 years after it ends, as required by tax law; documents of rejected applications are deleted after 6 months.

7. Cookies

Our site uses only cookies that are strictly necessary for it to work: a session cookie (your cart, language and currency preference, login status) and a security (CSRF) cookie. No advertising, tracking or third-party analytics cookies are used. Necessary cookies are deleted when you close your browser or the session expires; if you block them in your browser settings, the cart and login will not work.

8. Your rights under KVKK Art. 11

By applying to Deniz Matbaa you may: learn whether your personal data is processed and request information about it; learn the purpose of processing and whether it is used accordingly; know the third parties in Turkey or abroad to whom it is transferred; request correction of incomplete or inaccurate data; request deletion or destruction under the conditions of KVKK Art. 7 and notification of these actions to the third parties it was transferred to; object to a result against you arising exclusively from automated analysis; and claim compensation for damage caused by unlawful processing.

9. How to apply

You can send your request in writing, with information verifying your identity, to Konuksever Mah. Kızılırmak Cad. A Blok No: 135 A/A Muratpaşa / Antalya, or by email from the address registered in our system to denizmatbaa@gmail.com. Your application will be concluded free of charge within 30 days at the latest depending on its nature; if the action requires an additional cost, the fee set by the Personal Data Protection Board may apply.