Same-day delivery in Antalya! Shipped across Türkiye within 24 hours!Same day in Antalya · Shipped in 24 h·Shipping TRY 150 · free over TRY 3,000
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Updated: October 4, 2026

Frequently asked questions

The questions customers ask us most on WhatsApp, on one page. Times, fees and hours come from the site’s current settings.

General and ordering

What is Deniz Dijital Matbaa and what do you offer?

We are a print shop working in Antalya since 1968. You can order business cards, labels and stickers, flyers, brochures, catalogues, posters, banners, roll-ups and invitations online and we ship anywhere in Türkiye. We combine print with free QR-based digital services (Akıllı Baskı mini site, digital invitation).

What can I print?

Business cards, NFC business cards, labels, label sheets, stickers, flyers and brochures, catalogues, presentation folders, posters, roll-ups, banners, white ink printing, invitations and wedding items. All products and starting prices are in the price list. If you can’t find something, tell us what you need on WhatsApp.

Can I order at night or at the weekend?

Yes, you can order on the site at any time. Receiving an order and starting production are separate steps: production is scheduled after payment and design approval, according to our working calendar.

Can I see prices or order without an account?

Yes. Prices are public and you can order as a guest. An account keeps your past orders, addresses and invoice details for next time.

How do I place an order?

Choose the product, set size, paper, quantity and production speed, upload your design and add to cart. Enter delivery and invoice details and pay. We check your file and production starts after you approve the design.

How do I upload my design file?

Use the file field on the product page (PDF, AI, EPS, TIFF, PNG, JPG; up to 200 MB). Name front and back clearly. If the upload fails, send the file on WhatsApp or by email with your order number.

Can I reorder exactly what I ordered before?

Yes. Send us your order number on WhatsApp; we find your file and options and prepare the same job. The price is calculated from the current price list.

Can I shop or collect in person?

Yes. Our workshop is at Konuksever Mh. Kızılırmak Cd. No:135/A, Muratpaşa / Antalya, open Monday–Saturday 08:00–19:00. Collection from the workshop is free.

Which print products do you recommend for my business?

Business cards and brochures for promotion, labels for branding products, catalogues to show your range. See our lists by profession under industry solutions; tell us your sector and budget and we’ll narrow it down together.

Can you put together a package for my budget?

There are no ready packages or package discounts, but we can choose products, quantities, sizes and papers to fit your budget and suggest a cart at current prices.

Delivery times

When will my order be ready?

In express production, for same-day items (coated business cards, 90 / 150 gsm flyers, digital posters, straight-cut labels, roll-ups) a print-ready file approved by 11:00 is ready at the workshop by 19:00 (Monday–Saturday). Standard production takes 5 working days. Details on the rush printing page.

When is an express order shipped?

An express order paid and approved by 18:00 Monday–Friday is shipped the next working day by 12:00. Delivery usually takes 1–3 working days.

Do you deliver by courier in Antalya?

Yes, courier delivery is available within Antalya; the fee depends on distance and is confirmed with the order. Collection from the workshop is free.

Prices, payment and invoices

What is the minimum quantity?

It depends on the product and is shown in the order area. Examples: business cards 250, flyers 250, labels 100, label sheets and stickers 10 sheets; catalogues, posters and roll-ups from 1.

Can I get a price for a custom size or quantity?

We can consider sizes and quantities outside the listed options. Send the product, size, quantity, paper or material and your deadline on WhatsApp for a faster quote.

Does the unit price fall as quantity rises?

For most products, yes. The rate depends on the material, print method and finishing such as cutting or folding. The product page shows the total price for each quantity.

Do prices include VAT?

Use the switch at the top of the site to see prices with or without VAT. Before payment the cart shows product total, VAT and any shipping on separate lines.

Is design included in the price?

No. Printing your ready file has no design fee. Design service starts from TRY 1,500 + VAT (logo excluded); we confirm the exact amount once we see the details.

How much is shipping?

Shipping is TRY 150 (VAT incl.), free over TRY 3,000. Workshop collection is always free. The fee appears in the cart before payment.

Are there coupons, campaigns or bulk discounts?

No. We don’t run coupons, campaigns or multi-product package discounts; everyone pays the prices in the price list. Lower unit prices for larger quantities are already in the price tiers.

Which payment methods do you accept?

Credit / debit card and bank transfer (EFT). Available methods are shown at checkout.

Do I pay the full amount in advance?

Yes. Full payment is taken before production; both payment and design approval are needed to start printing. There is no cash on delivery.

When is my bank transfer confirmed?

On average within 10 minutes during working hours, once the payment reaches our account and is matched to your order. Writing the order number in the description speeds this up. Sending a receipt alone is not confirmation.

My card was charged but I can’t see my order. What should I do?

Don’t pay again; message us on WhatsApp or by email with the date, amount and the email address you ordered with. Never share your card number, security code or password — we never ask for them.

What details do you need for the invoice?

Individuals: name, address and Turkish ID number. Companies: company name, address, tax office and tax number. Tax and ID numbers are validated at checkout.

Where can I see and download my invoice?

Your invoice is emailed to the address you ordered with. If it hasn’t arrived, write to us with your order number and we’ll resend it.

Design and file preparation

Which file formats do you accept?

We prefer print-ready PDF. AI, EPS, TIFF, PNG and JPG can also be uploaded; other files are assessed case by case. Details: how to prepare a print file.

How should I send a design made in Canva?

Download it as “PDF Print” with bleed. Check the size, image quality and that the background runs into the bleed. We don’t need crop marks.

What is the difference between RGB and CMYK?

RGB makes colour with light on screens, CMYK with ink on paper. Some bright screen colours (especially vivid blues and greens) can’t be reproduced in print; preparing the file in CMYK avoids surprises.

What image resolution do I need?

For close-up items like business cards, brochures and catalogues, about 300 DPI at print size. Large items viewed from a distance need less. Raising the DPI of a poor image doesn’t bring back lost detail.

How much bleed and safe margin?

For most small items add 3 mm bleed on every edge and keep text and logos at least 3–5 mm inside the trim. A product-specific template overrides this.

How do I include fonts?

Embed fonts when exporting the PDF or convert text to outlines. Keep an editable copy first and check for missing characters or overflowing text.

Is an image from my phone or WhatsApp good enough?

It depends on its pixel size and the print size. WhatsApp compresses images; send the original file as a “document” if possible. Screenshots and small logos cause problems, especially with fine text.

Can you design it for me?

Yes. Share your logo, texts, contact details, images and preferred style. Design starts from TRY 1,500 + VAT (logo excluded). To try it yourself, our AI design guide is free.

Will you tell me if my file isn’t print-ready?

Yes. We report technical problems such as size, bleed, resolution and fonts before printing. Checking content such as names, phone numbers, prices and spelling is your responsibility.

Can I approve the design before printing?

Yes, printing starts after your approval. Check texts, phone numbers, size, front and back and QR links first. The on-screen preview is not an exact guarantee of printed colour.

Business cards

What business card sizes do you print?

Standard production uses an 8.4 × 5.2 cm working size (about 8.2 × 5 cm net); express is 5 × 8 cm. A cutting tolerance of up to 1 mm is normal.

Which paper should I choose?

350 gsm matte coated is the most popular for corporate use. Choose linen for texture, kraft for a natural look, velvet for a soft touch and 700 gsm duplex for a thick, solid card. All options are on the business cards page.

What is the price difference between single and double-sided?

It depends on quantity, paper and finish. The product page shows the current price of both options as you choose.

Matte or gloss lamination?

Matte gives a low-reflection, understated look; gloss reflects more light and colours look more vivid. Both protect the surface; choose by design and use.

Can I write on the card with a pen?

Only the uncoated bristol card takes a pen well. Laminated, velvet and duplex surfaces don’t hold ink or may smudge. For cards you’ll write on, we recommend bristol.

Can I get rounded corners or square cards?

Rounded corners are available on all materials. Square cards aren’t a standard option; send size and quantity on WhatsApp for a quote.

Do you offer raised varnish, foil or velvet?

Velvet (soft-touch) cards, yes. We don’t offer raised varnish or foil cards.

Do you print clear, black or PVC cards?

Yes, with white ink: on clear, black or PVC stock white is printed on its own or as a base under colours. Get a quote by material and quantity on the white ink printing page.

Can I add a QR code or NFC to my card?

A QR code can go on any card; with a free Akıllı Baskı profile you can change where it points later. NFC needs a chip card — printing can’t add NFC to paper. See NFC business cards.

Can I print the same design with different employee names?

Yes, each person’s details go on the same corporate design. Pricing is per person: four names at 250 each are four separate 250-card items; the 1,000-card price does not apply.

Labels and stickers

What is the difference between coated, opaque and clear labels?

Coated labels are paper-based. Opaque PP is plastic-based, hides the surface and resists water and oil. Clear PP shows the surface it’s applied to. Which one fits you: labels or stickers?

How do I choose a label for my surface?

Tell us whether it goes on glass, plastic, metal or cardboard, the humidity and temperature, and whether it must come off later. These decide the material and adhesive; for critical uses we recommend testing a sample first.

Are labels waterproof, sun- and outdoor-proof?

It depends on the material. Paper-based coated labels aren’t made for constant water or outdoor use; lamination protects against moisture. Opaque PP stickers last longer in wet areas. We don’t promise a lifetime without knowing the conditions.

Can you print white on clear labels?

Yes. White can be printed on its own or as a base under colours. White areas must be a separate layer in the file.

Can you cut stickers in the shape of my logo?

Yes, custom stickers and label sheets are contour cut. Very small details and tight inner curves are hard to cut; the cut line is checked before production.

Are labels delivered on rolls, sheets or singly?

Coated labels come cut singly; label sheets and stickers come on 33 × 48 cm sheets. We don’t offer roll labels.

How do I prepare the label size and cut line?

State the net size and draw the cut line as a separate vector path or layer. Extend the design 3 mm beyond the cut line and keep important content at least 3 mm inside it.

Do you have removable, residue-free labels?

Our standard labels aren’t guaranteed to come off without residue. Tell us the surface and how long the label should stay on WhatsApp and we’ll check for a suitable material.

Can each label have a different QR code or serial number?

Variable-data printing is quoted case by case. Send the code or number list, quantity and layout on WhatsApp.

Can I put a reorder link on my labels?

Yes, a QR code to your order page or WhatsApp can be printed. With a free Akıllı Baskı dynamic QR you can change the target without reprinting.

Flyers and brochures

What is the difference between a flyer and a brochure?

A flyer usually carries a short campaign or announcement; a brochure gives more detail and may be folded. Both are ordered on one page: brochures and flyers. The order is based on size, sides and folding.

How big are A4, A5 and A6?

A4 21 × 29.7 cm, A5 14.8 × 21 cm, A6 10.5 × 14.8 cm (net); add 3 mm bleed on every edge. The express A5 flyer is 14 × 20 cm. All sizes: flyer sizes.

Coated or uncoated paper for a flyer?

150 gsm coated for photos and rich colour; 90 gsm uncoated for door-to-door distribution, high quantities and writing on with a pen.

Which paper weights are available?

Two on the site: 90 gsm uncoated and 150 gsm coated. Ask on WhatsApp if you need another weight.

Do you print brochures folded in two or three?

Yes. In express, 21 × 29.7 and 29.7 × 42 cm can have a half fold, Z fold (accordion) or G fold (roll fold); standard offers 1 and 2 folds. Folding costs a fixed 500 TL (VAT incl.) per order, regardless of quantity.

How do I prepare a folded brochure file?

Set up the file at the open size with front and back in the right order. Respect the fold lines and make the panel that folds in a few millimetres narrower.

Catalogues

What are the minimum pages and quantity for a catalogue?

Our online catalogue is saddle-stitched: 8 to 48 pages including the cover, from 1 copy. For thicker catalogues ask for a quote on WhatsApp.

Why must the page count be a multiple of 4?

In saddle stitching each sheet is folded in the middle and one sheet makes 4 pages, so the count, including the cover, must be a multiple of 4 (8, 12, 16 … 48). If the content is short, the remaining pages become notes or blank pages.

Saddle stitch or perfect binding?

Saddle stitch joins folded pages with wire at the spine; good for thin catalogues. Perfect binding glues the pages at the spine for a flat spine and needs enough thickness. Perfect binding and spiral are quoted.

Can the cover use a different paper from the inside?

Yes. The standard cover is the same coated paper as the inside; the thick cover option is 350 gsm with lamination on both sides. A thick cover affects price and binding options.

Can I add an updatable digital link to my printed catalogue?

Yes. We add a QR code; with a free Akıllı Baskı dynamic QR you can change its target even after printing.

Didn’t find your answer? Message us on WhatsApp; we reply Monday–Saturday 08:00–19:00.

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